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On Neo there is nothing to turn off."},{"question":"Which plan gets you a written promise that your conversations will never train a model?","options":["Any free plan","Nobody puts it in writing","Only on a paid plan"],"answer":2,"fact":"The guarantee is real, but it sits behind a business plan on every service here. Neo holds it with every provider it uses, for everyone, on the free plan."},{"question":"You delete a conversation from your assistant's history. How long can the company still have a copy?","options":["It is gone the moment you delete it","Thirty days at the short end, years at the long end","A week, and then it expires"],"answer":1,"fact":"Deleting it removes it from your side of the screen. Behind it, retention runs from about thirty days to several years depending on the service. 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Neo can run a model on your machine, so for those answers nothing is sent at all."},{"question":"Can a person ever read what you typed into an assistant?","options":["No, it is machines all the way through","Yes: samples go to human reviewers","Only if you report a problem"],"answer":1,"fact":"Most terms reserve the right to have people review samples for safety and quality. Neo relays your prompt stripped of what identifies you, so there is no person for a reviewer to attach it to."},{"question":"You open a private window and ask your assistant a question. What changes on their side?","options":["They stop keeping the conversation","Nothing: a private window only clears your own history","It is deleted after thirty days"],"answer":1,"fact":"A private window is a promise about your machine, not about their servers. You are still signed in, and the conversation lands the same way it always does."},{"question":"Your assistant offers a temporary or incognito chat. 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Access what you love, and keep your browsing yours.","rating":"#1 customer-rated consumer\ncybersecurity brand","mockAlt":"Norton Neo with the VPN panel open on it: connected, coming out in Brussels, and showing the virtual IP the web sees instead of the reader’s own, over a world map with lines running from the reader to three locations","panel":{"brand":"VPN","maker":"","state":"Connected","reassurance":"Your browsing is protected","location":"Belgium, Brussels","ipLabel":"Your new virtual IP"}},"benefits":{"title":"Your Internet.\nYours Alone.","claims":[{"title":"Browse privately","points":["Most providers can see your activity and sell it.","Neo encrypts your traffic, so you browse privately."]},{"title":"Your content, everywhere","points":["Feel at home, wherever you browse.","Choose a country and browse from a different virtual location. Enjoy your favorite content from anywhere with a fast, private, and secure connection."]},{"title":"Stay safe on public Wi-Fi","points":["On public Wi-Fi, you don’t know who’s sharing the connection or what they can see.","Neo encrypts your connection on any network, so cafés, airports, and hotels stay private."]}]},"builtIn":{"title":"Private browsing, wherever you go","body":"Browse privately across your devices with VPN built right into Neo. No separate app needed.","platforms":"Available on Windows, Mac, Android, and iOS.","shot":{"alt":"A Neo browser window with the VPN switched on. It reads you're protected, gives the virtual location the connection is using, keeps the real IP hidden behind dots, and confirms that traffic is encrypted, the real IP is hidden, and the VPN is connected.","state":"You're protected","locationLabel":"Virtual location","location":"United States","ipLabel":"Your real IP","checks":["Traffic encrypted","Real IP hidden","VPN connected"]}},"proof":{"title":"Privacy you can verify","statement":"We don't log where you browse.","cards":[{"title":"VPN technology tested","body":"Independent testing of the VPN protocol for leaks and detection.","cta":"View test","href":"https://us.norton.com/content/dam/norton/pdfs/other-resources/VS_NortonVPN_MimicProtocol_ExecSummary_Nov2025.pdf"},{"title":"Independent no-logs audit","body":"Independent verification of our no-logs practices.","cta":"View audit","href":"https://us.norton.com/content/dam/norton/pdfs/other-resources/VS_GenDigital_NortonVPN_ExecSummary_Sep2025.pdf"},{"title":"Transparency report","body":"See how we handle government and legal data requests.","cta":"View report","href":"https://us.norton.com/norton-vpn-transparency-report"}],"navigation":{"previous":"Previous proof","next":"Next proof"},"secondary":{"label":"We're committed to your privacy","href":"https://us.norton.com/blog/privacy/norton-vpn-privacy-update"}},"comparison":{"alt":"One browser window with four tabs: netflix.com connected through the United Kingdom, myholiday.com through Portugal, gamedigital.com through Turkey, and cnn.com on a direct connection with the news tab in front.","panel":{"action":"Change"}},"rules":{"title":"Browse from different countries, tab by tab"},"handsOff":{"title":"Set it once. Forget it’s there.","body":"A VPN you have to think about is a VPN you end up switching off. Neo is built to take care of itself.","points":[{"title":"It turns on when you need it","body":"Public Wi-Fi, a bank, a stream, Neo can connect those for you, and remember the country you last used on each tab."},{"title":"Go global without taking everything with you","body":"Send one tab through another country and the rest keep the direct connection they already had. They don't get sent around the world with it."},{"title":"Stay private even if the VPN drops","body":"If the connection fails, the Kill Switch stops that tab's traffic instead of letting it fall back to your real IP."}]},"cta":{"download":"Download Norton Neo"},"faq":{"items":[{"question":"What is a browser VPN?","answer":"A browser VPN is a VPN built into the browser you already use. In Norton Neo you do not install a separate app: turn the VPN on for a tab or the whole window and your traffic is encrypted before it leaves your device."},{"question":"Does the VPN work with streaming services?","answer":"Yes. Enjoy your favorite content from anywhere, securely, with fast, smooth streaming and a reliable connection."},{"question":"What is a Kill Switch?","answer":"Kill Switch blocks internet traffic if your VPN connection drops, helping prevent your traffic from being exposed. Browsing resumes automatically once the VPN connection is restored. You can enable or disable Kill Switch anytime in VPN settings."},{"question":"Is the VPN free, and what's the monthly quota?","answer":"Yes. VPN is included at no extra cost. Every account gets 5 GB of VPN data per month, resetting each month. Set Neo as your default browser for unlimited VPN usage."}]},"finalCta":{"title":"A different country in every tab","body":"Built-in VPN supported by Norton technology.","note":"No separate VPN app. No extra subscription.","devices":{"title":"All your devices protected","body":"Neo is free on Mac, Windows, Linux, iOS, and Android. Install it anywhere and the VPN comes with the browser. Nothing extra to set up."}}},"adBlockerPage":{"meta":{"title":"Free built-in ad blocker | Norton Neo browser","description":"Norton Neo blocks ads, trackers and pop-ups before they load. No extension, no permissions, on from the first launch. Free on Windows, macOS, Linux, iOS and Android."},"hero":{"title":"A browser with a built-in ad blocker","body":"Norton Neo’s free, built-in ad blocker stops intrusive ads, trackers, and pop-ups before they load, helping pages load faster, save bandwidth, and deliver a cleaner, more private browsing experience.","rating":"#1 customer-rated consumer\ncybersecurity brand","platforms":"Available on Windows, macOS, Linux, iOS, and Android.","marks":["No extension to install","No permissions to grant","On by default, on every site"],"devicesAlt":"Norton Neo on a tablet and a phone, one in front of the other, with the browser’s privacy panel lying across both: 17 ads blocked on this site, and a button to allow them.","shotAlt":"A magnifier held over a Norton Neo window playing a video, enlarging the privacy panel that has opened from the shield in the address bar: protection on, 17 ads blocked, 12 trackers blocked, and a note that your activity stays private."},"benefits":{"title":"A cleaner, faster, safer web.","items":[{"title":"Pages load faster.","body":"Blocking ad and tracker requests before they’re sent reduces the bandwidth, memory and processing power each page needs, helping it load faster."},{"title":"Browse without interruptions.","body":"Banners, pop-ups and autoplay videos stay out of your way."},{"title":"Skip cookie pop-ups.","body":"Common consent banners are hidden so you can get straight to the page."},{"title":"Stay safer from scam ads.","body":"Blocking ads reduces your exposure to scams, malware and deceptive offers."},{"title":"Keep trackers off your trail.","body":"Blocking ad trackers makes it harder to follow you from one site to the next."},{"title":"Make your device harder to recognise.","body":"Beyond ad blocking, fingerprinting protection disguises details sites use to identify you."}]},"how":{"title":"The same page,\ndifferent experience.","shotAlt":"A side-by-side comparison of the same webpage in Chrome and Neo. Chrome shows five ads and a cookie notice, while Neo blocks them and leaves more of the page visible.","scene":{"without":"Chrome","blocked":"ads blocked"}},"video":{"eyebrow":"On YouTube and other video sites","title":"Press Play.\nThat’s it.","body":"Neo blocks many video ads before they load, from countdowns before a video to interruptions halfway through and banners over the player.","points":[{"title":"Videos start sooner","body":"Spend less time waiting for the content you came to watch."},{"title":"Fewer interruptions","body":"Keep watching without ads cutting in halfway through."},{"title":"A clearer picture","body":"Keep banners and pop-ups from covering the video."}],"scene":{"alt":"A video player showing an episode of Birdy Blossom: a bird on a blossoming branch under a spring sky. The progress bar runs past the four amber marks where ad breaks would be, without stopping at any of them.","title":"Birdy Blossom · Ep. 4","channel":"Birdy Blossom","meta":"1.4M views · 3 days ago"}},"controls":{"title":"Protected from the start.\nUnder your control.","body":"Protection is active from your first launch. Use the shield in the address bar to adjust it for one site or every site.","points":[{"title":"Make an exception","body":"Turn blocking off for one site while keeping it active everywhere else."},{"title":"Set your global rules","body":"Choose your settings once and apply them across every site."},{"title":"Pick your blocking lists","body":"Start with Neo’s recommended lists, then add or remove any you choose."}]},"cta":{"download":"Download Norton Neo"},"faq":{"title":"Ad blocking, explained.","body":"Everything below assumes you have never used an ad blocker before.","items":[{"question":"What is an ad blocker?","answer":"An ad blocker stops ads from loading while you browse. Banners, video ads, and pop-ups never appear on the page. Most ads also carry code that records what you read and click, and an ad blocker usually stops that too. So you get fewer interruptions, less to download, and less of your activity recorded. Most ad blockers are extensions you install yourself. In Norton Neo, it is part of the browser."},{"question":"Why is a built-in ad blocker better than an extension?","answer":"$1d"},{"question":"Do ad blockers make browsing faster?","answer":"Often, yes. Ads are frequently the heaviest part of a page, so blocking them means fewer files to load. How much faster depends on the site. A news page packed with ads will change more than a plain text page."},{"question":"Does it block ads on YouTube and other video sites?","answer":"Many of them, and it depends on how the site serves them. An ad that arrives as its own request can be stopped like any other: that covers most of the countdowns before a video, the breaks partway through and the banners over the player. An ad stitched into the same stream as the video cannot be separated from it by any blocker, in any browser. Video sites also change their delivery regularly, so what gets through changes with it."},{"question":"What are trackers, and does ad blocking stop them?","answer":"A tracker is code on a page whose job is to report what you did there: what you opened, what you clicked, how long you stayed. One site knowing that is one thing. The point of trackers is that the same few companies have them on thousands of sites, so your visits get joined up into a profile that follows you from a news story to a shop to a forum, and what you looked at in one place decides what you are shown in another. Neo blocks them along with the ads, because most of them arrive with the ads, and it also hides the details sites use to recognise your device when a tracker tries to identify you some other way. Day to day it means no profile being built as you browse, and no site knowing where you were before it."},{"question":"Does it get rid of cookie consent pop-ups?","answer":"Every site has to ask, so every site interrupts you: a panel over the thing you came to read, an easy Accept All and a harder everything else, on the same sites you visit every day. Neo hides them, so you arrive on the page instead of on a notice about it. A site with an unusual banner can still get through, and if you would rather answer them yourself you can switch the hiding off."},{"question":"Are ad blockers safe to use?","answer":"The tool is safe. The question is who made it. An ad blocker extension asks to read every page you visit, which is a lot of access to give away, and some have used it to collect browsing data. That is why Norton Neo builds ad blocking into the browser instead. There is no separate developer to trust."},{"question":"Does an ad blocker stop malware and scams?","answer":"It lowers your risk, but it is not a guarantee. An ad blocker does not inspect each ad to judge who is behind it. It just stops ads from loading. That still helps: an ad you never see is one you cannot mistake for a real warning, or click, or type your card details into. Scams also arrive by email, text, and search, so Norton Neo pairs ad blocking with Safe Browsing and phishing protection."},{"question":"Is it legal to block ads?","answer":"Yes. What your browser loads is your choice. Some sites will ask you to allow ads or subscribe, since ads are how they are paid for. You can turn ad blocking off for any site you want to support."},{"question":"How do I turn off ad blocking for one website?","answer":"Open the shield icon in the address bar while you are on that site, then switch ad blocking off. It stays off for that site only, and every other site keeps its protection. That is useful in two cases: a page that looks broken because it needs the content being blocked, or a site you want to support by allowing its ads."},{"question":"Do I have to install anything to block ads in Norton Neo?","answer":"No. Ad blocking is built in and already on the first time you open Norton Neo. No extension, no account, no settings."}]},"finalCta":{"title":"Your browser is a choice","body":"Most of us picked one once and never thought about it again. It is where you shop, bank, and type your passwords. Worth a second look.","note":"Free to download · No account required · Ad blocking on by default"}},"privacyPage":{"meta":{"title":"The private browser you can verify | Norton Neo","description":"Norton Neo is a free private browser that blocks trackers, ads and fingerprinting. Independent audits, lab tests and a report in your own browser show it."},"hero":{"title":"The private browser you don’t have to take on trust","body":"Norton Neo blocks trackers, ads and fingerprinting, and keeps your browsing history on your device. Every claim on this page links to its proof: independent audits, lab results, each browser’s own documentation, and a report inside Neo itself.","proofLink":"See the proof","platforms":"Free on Windows, macOS, Linux, iOS, and Android.","shotAlt":"Norton Neo with its protection report open over a page: today’s count of ads, trackers, cookie pop-ups, phishing emails and fingerprinting attempts blocked."},"proof":{"label":"The proof, at a glance","items":[{"figure":"Audited","body":"Norton VPN’s no-logs policy, independently assessed by VerSprite.","link":"Read the audit"},{"figure":"94%","body":"of phishing sites blocked by Norton’s browser protection in AV-Comparatives’ latest test.*","link":"Read the report"},{"figure":"11 of 11","body":"privacy and security protections built in and on, checked against Chrome, Edge, Safari and Brave.","link":"See the comparison"},{"figure":"4.5 / 5","body":"Norton’s rating on Trustpilot, from 83,533 reviews.","link":"Read the reviews"}],"note":"*AV-Comparatives tested Norton Secure Browser, August 2026. Neo checks sites with the same Norton Web Shield technology."},"report":{"eyebrow":"Proof in your own browser","title":"Don’t trust us.\nCheck your report.","body":"Neo keeps a record of every tracker, ad and fingerprinting attempt it stops. Open the shield in the address bar and see it for yourself.","points":[{"title":"Who tried to track you","body":"Every ad and analytics company that tried to follow you, and how many times Neo stopped it."},{"title":"Where it happened","body":"The sites where protection stepped in, and what was blocked on each one."},{"title":"Kept on your device","body":"The report is stored in your browser, for you to read."}],"note":"Figures in the illustration are sample data."},"compare":{"eyebrow":"Side by side","title":"Checked against every browser’s\nown documentation.","body":"Every major browser says it protects your privacy. Here’s what each one actually turns on by default, taken from what each company publishes about its own browser."},"labs":{"eyebrow":"Independently tested","title":"Tested by a lab,\nnot by us.","body":"AV-Comparatives sends live phishing sites to the major browsers and counts what each one stops. Norton’s browser protection, the same Norton Web Shield technology Neo uses, blocked more than Chrome, Edge, Firefox and Opera, with zero false alarms.","chartSource":"Phishing sites blocked · AV-Comparatives, August 2026","standingTitle":"Who says so besides us","standingNote":"Independent labs test Norton’s products; the score is Norton’s standing with the people who use them."},"audits":{"eyebrow":"Audited, not just promised","title":"A no-logs promise,\nchecked by someone else.","body":"Any VPN can say it doesn’t log where you browse. Norton’s VPN, built into Neo, had VerSprite, an independent cybersecurity firm, review its systems and policies against that promise. And Norton publishes how it answers government and legal requests for data.","items":[{"kind":"Independent audit","title":"Technical Privacy Impact Assessment","body":"VerSprite’s review of Norton VPN’s no-logs practices, July 2025.","link":"Read the summary"},{"kind":"Independent test","title":"Mimic Protocol Security Assessment","body":"VerSprite’s security testing of the VPN protocol, November 2025.","link":"Read the summary"},{"kind":"Published by Norton","title":"Transparency report","body":"How Norton responds to government and legal requests for data.","link":"Read the report"}]},"research":{"eyebrow":"Research and standards","title":"Privacy research,\npublished in the open.","body":"Norton Research Group studies how people are tracked online and how to protect them, and publishes the work for other researchers to check. Gen’s experts also help write the open standards the web’s identity and trust run on.","items":[{"kind":"USENIX Security 2022","title":"When Sally Met Trackers","body":"A Norton Research Group and EURECOM study of how real people encounter web trackers as they browse, and what reduces the risk.","link":"Read the paper"},{"kind":"IACR Cryptology ePrint, 2024","title":"PRIDA","body":"A design from Norton Research Group for gathering useful statistics in aggregate while keeping each person’s data private.","link":"Read the paper"},{"kind":"W3C standard","title":"Decentralized Identifiers 1.0","body":"The web standard for identifiers people control themselves, co-edited by Drummond Reed, now Director of Trust Services at Gen.","link":"Read the standard"}]},"ai":{"eyebrow":"Private AI","title":"AI privacy, checked against\neach company’s own policy.","body":"Your chats stay on your device by default, and the AI providers Neo uses are contractually barred from keeping your questions or training on them. Here’s how that compares with the assistants you might use instead."},"accountable":{"title":"Our commitments are in writing.","body":"Neo’s privacy commitments are published in the Privacy Notice and answerable to data-protection regulators, not just this page.","items":[{"title":"We don’t sell your data","body":"A written commitment in the Neo Privacy Notice, along with no sharing for targeted advertising.","link":"Read the Privacy Notice"},{"title":"Answerable under GDPR","body":"Overseen by the Czech Data Protection Office, with an independent EU Data Protection Officer.","link":"Contact the privacy team"},{"title":"EU-U.S. Data Privacy Framework","body":"Gen Digital’s transfers of data from the EU, UK and Switzerland to the U.S. are covered by the Framework.","link":"Gen’s Framework notice"}]},"cta":{"download":"Download Norton Neo"},"finalCta":{"title":"Privacy you can check\nis privacy you can trust.","body":"Download Norton Neo, browse for a day, then open your protection report and see what it stopped.","note":"Free on Windows, macOS, Linux, iOS, and Android."},"faq":{"title":"Private browsing, explained.","body":"Straight answers, with the evidence behind them.","items":[{"question":"How can I check Neo’s privacy claims myself?","answer":"Open the shield in Neo’s address bar to see your protection report: every tracker, ad and fingerprinting attempt Neo stopped, by company and by site. The VPN audits, the lab report and the sources for the browser comparison are all linked on this page."},{"question":"Does Norton Neo sell my data?","answer":"No. We don’t sell your personal data, and we don’t share it for targeted advertising. That commitment is written into the Privacy Notice."},{"question":"Where is my browsing history stored?","answer":"On your device. Your history, saved passwords, cookies and site data are stored locally in your browser."},{"question":"Does Neo’s built-in VPN keep logs?","answer":"Norton VPN, which powers Neo’s built-in VPN, has a no-logs policy that VerSprite, an independent cybersecurity firm, has assessed. The summary of that audit is linked on this page."},{"question":"Does Neo’s AI train on my chats?","answer":"No. Your chats are stored on your device by default, and the AI providers Neo uses are contractually barred from keeping your questions or using them to train their models. They don’t receive your IP address or location."},{"question":"Is Neo more private than Incognito mode?","answer":"Yes. Incognito forgets your history when you close the window, but it doesn’t stop trackers, fingerprinting or your network from seeing what you do. Neo blocks trackers and masks your fingerprint on every site, in every window, and its built-in VPN keeps your IP address private."},{"question":"Who makes Norton Neo?","answer":"Neo is made by Gen Digital, the company behind Norton, and is built on the same Norton protection technology."},{"question":"Will Neo make me anonymous online?","answer":"No browser can make you completely anonymous, and it’s worth being wary of any that claims to. Neo makes you much harder to track, but if you sign in to a site, that site still knows it’s you."},{"question":"Is Norton Neo free?","answer":"Yes. Norton Neo is free to download on Windows, macOS, Linux, iOS and Android."}]}},"securityPage":{"meta":{"title":"Norton Neo security and privacy: protection that's built in","description":"Norton Neo checks dangerous links, blocks ads and trackers, hides your fingerprint, turns a VPN on when a network isn't safe, and holds its AI to a contract."},"hero":{"title":"Before the web reaches you,\nit meets Norton.","scan":"Phishing blocked. Trackers refused. Fingerprints masked.\nPrivate AI. VPN included.","rating":"#1 customer-rated consumer\ncybersecurity brand"},"problem":{"stat":"83%","statLabel":"of the attacks Gen blocked in early 2026 came through the web","statSource":"Gen Threat Labs, early 2026. Gen is the company behind Norton.","title":"The browser is where\nrisk becomes a click.","body":"Most attacks no longer arrive as a file to open.\nThey arrive as a page: a fake sign-in, a spam ad, tracking code, a device fingerprint, an instruction planted for browser AI to follow.\nAll of it reaches you through one program, so that is the program Neo protects first."},"shields":{"heading":{"title":"Protection that acts before you have to.","subtitle":"All of it on from the first launch: destinations checked before a page opens, trackers and ads refused before they load, and eleven types of device signal masked so sites have less to recognize you by."},"card":{"show":"See how it works","hide":"Back to the description","previous":"Previous protection","next":"Next protection"},"items":[{"lead":"Scams meet Norton first.","body":"Norton Web Shield checks the destination before Neo opens it. Phishing and malicious sites can be stopped before you land."},{"lead":"Trackers don't get the introduction.","body":"Neo refuses known tracking requests before they leave the browser, making it harder for companies to connect your activity across sites."},{"lead":"Your device is harder to single out.","body":"Neo blocks or randomizes fingerprinting signals such as fonts, screen details and graphics behavior by default."},{"lead":"The junk never gets a chance to load.","body":"The built-in blocker removes ads and tracking resources before they appear. Pages arrive cleaner without an extension to maintain."},{"lead":"Translation stays on your machine.","body":"Neo translates a page with a model already on your device. Translating in the cloud means uploading the page first, every line of it, including the ones you never meant to share."}],"report":{"lead":"Every block leaves a receipt.","body":"Neo's protection report shows what was stopped, where it appeared and which protection handled it.","gain":{"title":"Visible, not mysterious","items":[{"value":"14 days","label":"of recent activity in the report"},{"value":"5 kinds","label":"of block counted separately"}],"note":"The interface below uses sample data. Your counts depend on where you browse."}}},"scan":{"alt":"A suspicious link opened in Neo: Norton Web Shield checks the destination and blocks the phishing page before it loads.","url":"secure-billing-update.account-verify.co","check":"Norton checks it","time":"Before load","verdict":"Blocked before it loads","note":"Neo can query Norton's cloud reputation service when a destination needs checking."},"ads":{"alt":"An example news page as it arrives in Neo. The built-in blocker removes an ad slot, a cookie banner and tracking scripts before they load, leaving the article.","arrives":{"title":"The page as it arrives","sponsored":"Sponsored","banner":"Accept all cookies?"},"strip":{"title":"Neo strips it out","removed":[{"label":"Ad slots","count":"1"},{"label":"Cookie banner","count":"1"},{"label":"Tracking scripts","count":"13"}],"note":"Blocked before they load, not hidden after."},"clean":{"title":"A clean page","gain":"Less","gainUnit":"to load","badge":"Nothing to dismiss","note":"Just the article, edge to edge."},"note":"Illustrative page. What Neo removes depends on the site."},"trackers":{"alt":"Three different sites opened in Neo, and every one of them calling the same tracking company. Neo refuses all three requests before they leave the browser, so the company is never told that any of the visits happened.","visited":{"title":"Three sites, one afternoon","items":["morningnews.com","citybikes.shop","runnersforum.net"]},"called":{"title":"All three called one company","tracker":"doubleclick.net","note":"Refused before the request left your browser."},"quiet":{"title":"Nobody was told you were there","count":"0","countLabel":"visits reported","note":"The request is never made, so there is nothing to opt out of afterwards."},"note":"A tracker only has to turn up on two sites to know you were on both."},"fingerprint":{"alt":"Six examples of signals a site can use to recognize a device: screen size, installed fonts, time zone, GPU model, language and extensions. Neo masks or randomizes these signals to make the device harder to single out.","read":{"title":"Every site reads these","signals":["Screen size","Installed fonts","Time zone","GPU model","Language","Extensions"]},"mask":{"title":"Neo masks them","count":"11","countLabel":"signal types protected","note":"Six of the eleven are drawn here as examples."},"anon":{"title":"Harder to single out","lead":"Less identifying detail","note":"Fingerprinting protection reduces persistent tracking."},"note":"Clearing cookies alone does not remove a device fingerprint."},"translate":{"alt":"A page in Spanish read in English in Neo: the headline and the paragraph both translated, and the work done by the model on the device, so not one word of the page is uploaded to a translation service.","source":{"title":"The page you opened","lang":"Spanish","headline":"Nuevas normas de vivienda","text":"El acuerdo entra en vigor el lunes y afecta a más de dos millones de hogares."},"target":{"title":"Neo translates it","lang":"English","headline":"New housing rules","text":"The agreement takes effect on Monday and affects more than two million households."},"local":{"title":"Done on your device","count":"0","countLabel":"words uploaded","note":"The model is on your machine, which is also why it works with the Wi-Fi off."},"note":"Translating in the cloud means uploading the page first, every line of it, including the ones you never meant to share."},"clean":{"shotAlt":"An example Neo protection report showing 294 blocked items over 14 days, grouped by category, network and site.","widget":{"dedication":["Crafted by Neo. Reviewed by Norton.","You can browse with confidence."],"signature":"Norton Neo","hero":"294","heroLabel":"items blocked in this example report","fortnight":"Last 14 days","allTime":"All time","close":"Close","whoTitle":"Who was following you","whereTitle":"Where it happened","blockedLabel":"{count} blocked","networkNote":"27 more across 6 other networks","whereNote":"Sample data shown. Your report reflects your own browsing.","items":[{"count":"199","label":"trackers"},{"count":"54","label":"ads"},{"count":"11","label":"cookie pop-ups"},{"count":"3","label":"phishing sites"},{"count":"27","label":"fingerprinting attempts"}],"networks":[{"name":"Google","count":"79"},{"name":"Taboola","count":"29"},{"name":"Amazon","count":"10"},{"name":"Magnite","count":"10"},{"name":"Facebook","count":"8"}],"sites":[{"domain":"ynet.co.il","blocked":"107","breakdown":"94 trackers · 1 cookie pop-up · 12 fingerprint attempts","open":true,"pages":[{"url":"/home/0,7340,L-8,00.html","when":"Jun 22, 8:10 PM"},{"url":"/news/article/sja8dydggg#autoplay","when":"Jun 22, 8:10 PM"}]},{"domain":"google.com","blocked":"6","breakdown":"3 trackers · 1 cookie pop-up · 2 fingerprint attempts","open":false,"pages":[]},{"domain":"rotter.net","blocked":"26","breakdown":"21 trackers · 0 cookie pop-ups · 5 fingerprint attempts","open":false,"pages":[]}]}},"collect":{"title":"Privacy, with the data flow written down.","body":"Neo is local-first, not local-only. Routine browsing data stays on your device by default; cloud services are used when a feature needs current threat intelligence or you ask AI to process something.","items":[{"lead":"On your device by default","body":"Browsing history, page contents, saved passwords, cookies and site data are normally stored locally."},{"lead":"When Norton checks a destination","body":"Neo may send a domain, URL fragment or file to Norton's cloud security service for a real-time safety check."},{"lead":"When you ask cloud AI","body":"The query and relevant content may be processed by contracted providers. They may use it only to return the feature, not to train their models or advertise to you."},{"lead":"To operate and improve Neo","body":"Neo may collect device details, crash and performance data, installation identifiers and aggregated feature-usage events."}],"link":"Read the Privacy Notice"},"standing":{"title":"Proof should say exactly what was tested.","subtitle":"AV-Comparatives puts live phishing URLs in front of a group of browsers and counts what each one blocks. In both of the last two rounds, Norton Secure Browser blocked more of them than Chrome, Edge, Firefox and Opera, and raised no false alarms on legitimate sites either time.","measure":"Phishing sites blocked","charts":[{"label":"March 2026","note":"250 live phishing URLs","link":"Read the March report"},{"label":"August 2026","note":"The latest published round","link":"Read the August report"}],"note":"AV-Comparatives, Anti-Phishing Comparative Test, March and August 2026. Product versions, sample and methodology are documented in each report. Avast Secure Browser matched Norton's rate in both rounds.","productNote":"Both rounds tested Norton Secure Browser, not Neo. Read them as Norton's record in browser security rather than a certification of this browser: Neo checks destinations with the same Norton Web Shield, and extends it to webmail through Norton's Scam Analyzer.","certification":{"title":"Certified, not only charted.","body":"The lab also runs a yearly certification, which is a pass mark rather than a ranking: block at least 85% of live phishing URLs and raise no false alarms on legitimate banking sites. Norton 360 Deluxe blocked 93% of 275 of them and was approved for 2026.","badge":"Approved 2026","note":"AV-Comparatives Anti-Phishing Certification 2026, tested May 2026. The certified product is Norton 360 Deluxe, another product in the same family, and not Neo.","link":"See the certification"}},"controls":{"title":"Automatic protection. Visible controls.","subtitle":"Neo turns its core protections on by default, then keeps the result and the controls where you can inspect them.","items":[{"lead":"See what protection did.","body":"Review blocked items by category and site instead of accepting one unexplained total."},{"lead":"Keep connection choices close.","body":"View active VPN connections and choose a location for the tab in front of you without leaving the browser."}]},"beyond":{"title":"Where Neo pulls ahead.","subtitle":"Every mainstream browser warns you about known bad sites. These are the three protections you cannot get by adding an extension to one.","items":[{"lead":"A VPN with a country for every tab.","body":"Neo's Norton-powered VPN can step in on banking and healthcare sites and step back during everyday browsing. Each tab can leave from a country of its own, at the same time, and your other apps stay on your own network.","link":"See how the built-in VPN works","proof":["Each tab can use a different country at once","Steps in on banking and healthcare sites","Built in, with no separate app to install"]},{"lead":"Browser AI with a security model.","body":"Chats are stored locally by default. Cloud AI providers are contractually barred from retaining queries or training on them, and they never receive your IP address or location.","link":"See Neo's AI privacy model","proof":["Chats stored on your device by default","Providers barred from retaining or training on queries","Providers never receive your IP address or location"]},{"lead":"AI that can't be turned against you.","body":"A page can carry instructions written for an AI rather than for you: hidden text telling the assistant reading the page to leak something or act on the author's behalf. Neo defends against these indirect prompt injections at the browser layer, because every AI feature added to a browser is another way in.","link":"","proof":["Hidden page instructions are treated as content, not commands","Handled in the browser, not left to the AI provider","Built by Gen Threat Labs alongside Norton's threat research"]}]},"comparison":{"title":"Compare what comes built in.","subtitle":"Every major browser has a safety layer. The difference is how much protection is already running before you add an extension, a subscription or a second app.","updated":"Compared with default settings on desktop, from each vendor's published documentation. Reviewed August 2026.","featureLabel":"Built in and running","columns":["Norton Neo","Chrome","Edge","Safari","Brave"],"legend":{"in":"Included, on by default","lim":"Partial, or off by default","paid":"Needs a paid plan","no":"Not included"},"paidMark":"Paid","rows":[{"feature":"Blocks phishing and malicious sites","states":["in","in","in","in","in"]},{"feature":"Blocks ads before they load","states":["in","lim","lim","no","in"]},{"feature":"Blocks cross-site trackers","states":["in","lim","in","in","in"]},{"feature":"Handles cookie pop-ups for you","states":["in","no","no","no","in"]},{"feature":"Masks your device fingerprint","states":["in","no","lim","lim","in"]},{"feature":"A VPN built in, with no account or extra app","states":["in","no","lim","paid","paid"]},{"feature":"A different country in each tab","states":["in","no","no","no","no"]},{"feature":"A VPN that steps in on sensitive sites","states":["in","no","lim","no","no"]},{"feature":"A report of what was blocked, by site and category","states":["in","no","lim","lim","lim"]},{"feature":"Built-in AI that never trains on your chats","states":["in","lim","lim","in","in"]},{"feature":"Defends against instructions hidden in a page","states":["in","lim","lim","no","lim"]}],"sourcesLabel":"Check the sources","sources":["Norton Neo","Chrome Safety","Edge Security","Safari Privacy","Brave Privacy"]},"midCta":{"title":"Start with protection already in place.","body":"Neo is free to download. Its core browser protections are on from the first launch.","note":"Available for Mac, Windows, Linux, iOS and Android."},"differentiatorsCta":{"title":"Three things an extension can't add.","body":"A VPN with a country for every tab, AI whose providers are held to a contract, and a browser that defends its own AI. All of it running from the first launch.","note":"Free to download. No extra subscription."},"social":{"title":"Who says so besides us.","note":"Independent labs test the products; the score is Norton's own standing with the people using it."},"finalCta":{"title":"Change the browser. Keep the web familiar.","body":"Install Neo and every protection on this page is already running. Bring your bookmarks, passwords and open tabs across on the first launch.","offer":"Free to download. Unlimited AI included.","note":"No extensions, no separate security tools, no extra subscription."}},"privateAiPage":{"meta":{"title":"Chat with AI privately | Norton Neo","description":"Norton Neo’s built-in AI chat keeps your conversations on your device, asks the model without your name attached, and never uses what you type to train anything. Free on Windows, macOS, Linux, iOS and Android."},"hero":{"title":"Ask AI. Keep it private.","bodySections":["Enjoy everything you love about AI, without sacrificing your privacy.","Photos of the people you love, health forms, and bank statements. Useful with AI, but not something you want living in someone else's cloud.","Neo Chat keeps it on your side."],"platforms":"Available on Windows, macOS, Linux, iOS, and Android.","shotAlt":"Norton Neo with Neo Chat open: a family photo attached, a short thread about captions for a shared album, and the composer at the bottom.","chat":{"tabTitle":"Family photos","productLabel":"Neo Chat","inputPlaceholder":"Ask Neo anything","messages":[{"role":"user","text":"scan from my mom's album. Can you help me label who's in it?","attachment":{"name":"moms-album-p3.png","kind":"png"}},{"role":"assistant","text":"Porch scene, late summer light. Three adults and two kids: one on the steps, one on the railing. Older couple on the left; taller person standing behind them.\n\nClothes look early 90s. If the kid on the right isn't obvious, your mom might know the year faster than I can guess."},{"role":"user","text":"ok need a short caption to send my sister, nothing mushy"},{"role":"assistant","text":"How about: \"Mom's porch, everyone accounted for, even the chaos on the steps.\""}]}},"problems":[{"id":"personal","layout":"statement","title":"We tell AI things we tell no one else","body":"Our health. Our relationships. Our finances. Our fears. AI has become the place we ask questions that feel too personal to say out loud.","closingTitle":"Those conversations\nshould stay private","imageAlt":"A person alone at night, typing a private chat on a glowing laptop screen"},{"id":"reviewers","layout":"scrollBeats","title":"Someone else may\nbe reading\nyour chats","body":"Some AI services allow human reviewers to examine conversations to improve their systems.","callout":"This isn't speculation.\nIt's from their official disclosures.","policyQuotes":[{"company":"Stanford Cyber Policy Center (2025)","credit":"Stanford Cyber Policy Center, 2025 study","quote":"We find that all six developers appear to employ their users' chat data to train and improve their models by default, and that some retain this data indefinitely.","summary":"All six developers appear to employ their users' chat data to train and improve their models by default, and some retain this data indefinitely.","href":"https://cyberlaw.stanford.edu/publications/user-privacy-and-large-language-models-an-analysis-of-frontier-developers-privacy-policies/"},{"company":"Claude (Anthropic)","product":"Claude","brand":"Anthropic","linkLabel":"Privacy Center","quote":"By default, Anthropic employees cannot access your conversations unless you explicitly consent to share your data with us as a part of giving us feedback or Review is needed to enforce our Usage Policy. In such cases, your conversation data is protected through strict access controls. Only designated members of our Trust & Safety team may access this data on a need-to-know basis as a part of their evaluation process.","href":"https://privacy.claude.com/en/articles/10458704-how-does-anthropic-protect-the-personal-data-of-claude-users"},{"company":"ChatGPT (OpenAI)","product":"ChatGPT","brand":"OpenAI","linkLabel":"Transparency","quote":"We use a combination of automated technologies and human review to monitor activity on our services, in line with our Privacy Policy.","href":"https://openai.com/transparency-and-content-moderation"},{"company":"Gemini (Google)","product":"Gemini","brand":"Google","linkLabel":"Privacy Hub","quote":"A subset of chats are reviewed by human reviewers (including Google's trained service providers) to help improve Google services. These include Gemini models, other generative AI models that power Gemini Apps, and technologies that help reduce unintended activations.","href":"https://support.google.com/gemini/answer/13594961"},{"company":"Grok (xAI)","product":"Grok","brand":"xAI","linkLabel":"Privacy policy","quote":"We retain your personal information where we have an ongoing legitimate business need to do so. In certain circumstances, we will retain your information for legal reasons after our contractual relationship has ended. The specific retention periods depend on the nature of the information and why it is collected and processed and the nature of the legal requirement.","href":"https://x.ai/legal/privacy-policy"}],"statementRowsTitle":"Here's why you might want to think twice","statementRowsLabel":"What you share with AI may not stay private","statementRows":[{"lead":"That question you thought was between you and AI?","punch":"A person may review it too."},{"lead":"That chat you deleted?","punch":"It's probably still there."},{"lead":"That picture of your kids you uploaded?","punch":"It's most likely part of a training dataset."},{"lead":"That confidential contract you asked AI to review?","punch":"A human reviewer can read it too."},{"lead":"That great idea you shared with AI?","punch":"It's still yours. But it's no longer yours alone."}],"imageAlt":"Dark illustration: a spotlight on a person at a laptop while curious eyes in the shadows watch their screen"},{"id":"retention","layout":"cinema","title":"Deleted doesn't\nalways mean gone","bodyLead":"Some AI providers keep conversations for years, or even indefinitely, after they disappear from your chat history.\n\nYou deleted the chat. That doesn’t mean they did.","imageAlt":"Cartoon: a hand drops a folded chat into a paper bin with a bottom hole; an overflowing folder below is full of more chats"}],"howNeoTiles":{"title":"Here's how Neo does it","items":[{"icon":"devices","title":"Stored on your device, not ours","body":"Your chat history is stored on your device by default. There is no copy on our servers to read, hand over, or lose."},{"icon":"privateInput","title":"Your message goes. Your identity doesn’t.","body":"What you type is sent without identifying details like your IP address, location, or device information. The model sees your message, not who sent it."},{"icon":"sparkle","title":"Never used to train AI. Ever.","body":"Your conversations don't feed our models. What you share with Neo stays between you and Neo, not in a training dataset."},{"icon":"settings","title":"An AI under your control","body":"You decide what Neo knows about you. Add context you want it to remember, review or remove anything, or turn memory off entirely. You set the rules. Neo follows."}]},"comparisonIntro":{"title":"Private AI means more than private conversations.","body":"It means your data should stay private, anonymous, and under your control.\n\nIt means knowing exactly how it's used, how long it's kept, and who gets access to it."},"how":{"eyebrow":"How Neo does it","title":"The answer comes back.\nNothing about you goes out.","body":"Neo does not run an AI business on the side of a browser. There is no reason for us to keep your conversations, and nothing we could do with them that would make keeping them worth it.","points":[{"title":"Your history stays on your device.","body":"Conversations are stored on your machine, where you can read them back or clear them. There is no copy on our servers, which is why we cannot read them, hand them over, or lose them."},{"title":"Your question goes without you.","body":"Neo passes each question to the model on your behalf and takes off what identifies you first: no account, no name, no device details. The model gets the question. It does not get the person asking it."},{"title":"Nothing is kept once you have your answer.","body":"Neo keeps no log of what passed through. There is no record of your prompts waiting to be reviewed by anyone, here or later, because the record was never made."},{"title":"Never used to train a model.","body":"Neo holds a written no-training agreement with every provider it uses. It covers everyone. No plan turns training on, and it is not a setting you have to go and find."},{"title":"Or keep the whole thing on your machine.","body":"Neo can run a model locally, on your own hardware. For those answers nothing is sent anywhere at all."}]},"reviewersVerification":{"linkLabel":"View sources & verification","linkAria":"View privacy policy sources and verification","readMore":"Read more","verifiedBadge":"Verified 18 Sep 2026","readStudy":"Read the study","policyReviewedOn":"Reviewed 18 Sep 2026"},"cta":{"download":"Download Norton Neo"},"trustStrip":{"items":[{"title":"Norton, the #1 customer-rated consumer cybersecurity brand","body":"Based on Trustpilot rankings as of 8/11/26"},{"title":"Open source verification","body":"All policy quotes on our sources page come from official documentation, updated quarterly"},{"title":"No hidden tracking","body":"We don't use analytics to identify you. See our Privacy Policy"}]},"faq":{"title":"Private AI, explained.","body":"The questions worth asking of any assistant, answered for this one.","items":[{"question":"Can Norton read my conversations with Neo’s AI?","answer":"No. By default, your chats stay on your device, and Norton cannot read them. If you want to sync chats between devices, you can turn that on. We then keep an encrypted copy on our servers. Sync is optional."},{"question":"Does Neo use my chats to train itself?","answer":"No. Neo holds a written no-training agreement with every provider it uses. Your chats are not used to train models."},{"question":"Can they trace where my questions came from?","answer":"Neo sends your question on your behalf without passing along identifying details such as your IP address, location, or device information. The provider receives the question without a trail back to you."},{"question":"Where do my chats live? And can I delete them?","answer":"On your device, in the browser, and you can clear it whenever you want. Clearing it is the end of it: there is no second copy on our servers being kept for thirty days, or three years, or until somebody asks for it."},{"question":"Do I need an account to use it?","answer":"No. No account is needed, and it's free."},{"question":"Is a private window the same as a private chat?","answer":"No. Private or incognito mode mainly limits what stays on your device after you close the window: browsing history, cookies, and site data from that session. It does not stop an AI service from storing your chats on its servers or linking them to your account if you are signed in."},{"question":"Is Neo Chat free, and is there a usage limit?","answer":"Yes — Private AI is part of Norton Neo, and Norton Neo is free. There is no usage cap: use it as much as you want."},{"question":"Which models does Neo use?","answer":"Neo uses the latest frontier models from various providers, and the lineup keeps updating as new models are released. For the current list, see the privacy policy. We update it whenever models change."}]},"finalCta":{"title":"Download Norton Neo","body":"Private AI is built in, private and anonymous by default, with no training on your chats.","note":"Free to download · No account required"}},"sourcesVerificationPage":{"meta":{"title":"Privacy policy verification | Norton Neo","description":"Direct quotes from Claude, ChatGPT, Gemini, and Grok privacy policies, with links to official sources, verified September 17, 2026."},"title":"Privacy Policy Verification","subtitle":"Don't take our word for it. Here's what each AI service says about your data.","intro":"We've compiled direct quotes from official privacy policies and support documentation. All sources were verified and dated on September 17, 2026. Click any source to read the full policy.","detailsHeading":"Key details for users","services":[{"id":"claude","name":"Claude (Anthropic)","quote":"By default, Anthropic employees cannot access your conversations unless you explicitly consent to share your data with us as a part of giving us feedback or Review is needed to enforce our Usage Policy. In such cases, your conversation data is protected through strict access controls. Only designated members of our Trust & Safety team may access this data on a need-to-know basis as a part of their evaluation process.","details":["By default: Your conversations are NOT used for training","Exception: If flagged for safety, human review may occur","Retention: Safety-flagged conversations kept for up to 2 years","Your control: You can opt out of training entirely"],"sourceMeta":[{"label":"Official source","value":"How Anthropic protects Claude users' personal data","href":"https://privacy.claude.com/en/articles/10458704-how-does-anthropic-protect-the-personal-data-of-claude-users"},{"label":"Verified","value":"September 17, 2026"},{"label":"Policy type","value":"Standard Privacy Policy"}],"links":[{"label":"Read how Anthropic protects your data →","href":"https://privacy.claude.com/en/articles/10458704-how-does-anthropic-protect-the-personal-data-of-claude-users","primary":true},{"label":"Read usage policy →","href":"https://www.anthropic.com/legal/aup","primary":false}]},{"id":"chatgpt","name":"ChatGPT (OpenAI)","quote":"We use a combination of automated technologies and human review to monitor activity on our services, in line with our Privacy Policy.","details":["By default: Conversations ARE used to improve models and train AI","Exception: Enterprise customers can disable this","Retention: Conversations kept per terms of service (indefinite for free tier)","Your control: Free tier users have limited control; opt-out available for Enterprise"],"sourceMeta":[{"label":"Official source","value":"OpenAI Transparency & Content Moderation","href":"https://openai.com/transparency-and-content-moderation"},{"label":"Secondary source","value":"OpenAI Enterprise Privacy","href":"https://openai.com/enterprise-privacy"},{"label":"Verified","value":"September 17, 2026"},{"label":"Policy type","value":"Multiple (Consumer + Enterprise versions)"}],"links":[{"label":"Read transparency report →","href":"https://openai.com/transparency-and-content-moderation","primary":true},{"label":"Read enterprise privacy →","href":"https://openai.com/enterprise-privacy","primary":false}]},{"id":"gemini","name":"Gemini (Google)","quote":"A subset of chats are reviewed by human reviewers (including Google's trained service providers) to help improve Google services. These include Gemini models, other generative AI models that power Gemini Apps, and technologies that help reduce unintended activations.","details":["By default: Conversations ARE reviewed by humans for service improvement","Exception: Use Temporary Chat mode to exclude from training (but still reviewed for safety)","Retention: Reviewed chats kept for up to 3 years","Your control: Limited; Temporary Chat is the best option"],"sourceMeta":[{"label":"Official source","value":"Google Gemini Privacy Hub","href":"https://support.google.com/gemini/answer/13594961"},{"label":"Verified","value":"August 10, 2026 (Google's last update)"},{"label":"Policy type","value":"Standard Privacy Policy"}],"links":[{"label":"Read full Gemini privacy policy →","href":"https://support.google.com/gemini/answer/13594961","primary":true}]},{"id":"grok","name":"Grok (xAI)","quote":"We retain your personal information where we have an ongoing legitimate business need to do so. In certain circumstances, we will retain your information for legal reasons after our contractual relationship has ended. The specific retention periods depend on the nature of the information and why it is collected and processed and the nature of the legal requirement.","details":["By default: Privacy settings unclear; routine review not explicitly stated","Exception: Private Chat mode (30-day deletion policy)","Retention: Varies by feature; may be kept indefinitely for legal reasons","Your control: Private Chat feature provides some protection"],"sourceMeta":[{"label":"Official source","value":"xAI Privacy Policy","href":"https://x.ai/legal/privacy-policy"},{"label":"Verified","value":"August 24, 2026 (privacy policy effective date)"},{"label":"Policy type","value":"Standard Privacy Policy"}],"links":[{"label":"Read full privacy policy →","href":"https://x.ai/legal/privacy-policy","primary":true}]}],"comparison":{"title":"At a glance","columns":["Feature","Claude","ChatGPT","Gemini","Grok"],"rows":[{"feature":"Human review?","claude":"Only if flagged","chatgpt":"Routine (default)","gemini":"Routine (default)","grok":"Not clearly stated"},{"feature":"Training data?","claude":"Opt-out available","chatgpt":"Used by default","gemini":"Used by default","grok":"Varies by mode"},{"feature":"Retention time","claude":"Up to 2 years (safety)","chatgpt":"Indefinite (free tier)","gemini":"Up to 3 years","grok":"Varies; Private Chat ~30 days"},{"feature":"Can delete?","claude":"Yes, full opt-out","chatgpt":"Limited (Enterprise)","gemini":"Limited","grok":"Private Chat helps"}]},"methodology":{"title":"How we verified this information","points":["All quotes sourced from official company privacy policies or support documentation","Links point directly to authoritative sources (not aggregators or articles)","Verification date: September 17, 2026","We check for updates quarterly","None of these companies paid for placement or representation"],"updated":"Last updated: September 17, 2026. If any policy changes, we'll update this page within 24 hours."},"footerCta":{"title":"Ready to keep your conversations private?","backLink":"Back to Private AI"}},"streamingPage":{"meta":{"title":"Built-in VPN for secure streaming | Norton Neo","description":"Stream with Norton Neo’s built-in VPN: encrypted connections on public Wi-Fi, Norton’s global network, and no separate VPN app."},"hero":{"title":"The browser with a VPN built for streaming","platforms":"Available on Windows, macOS, Linux, iOS, and Android.","marks":["Stream securely while traveling, without installing a separate VPN app","Connect worldwide through Norton’s global VPN network","Enjoy high-quality streaming on a network built for speed and stability","Rest assured as Neo brings Norton’s trusted VPN expertise to a safe browser"],"panel":{"brand":"VPN","maker":"","state":"Connected","disconnectedState":"Not connected","reassurance":"Your browsing is protected","location":"United States, Dallas","ipLabel":"Your new virtual IP","flag":"us"},"shot":{"alt":"A cinematic stream on screen with Norton Neo's VPN panel connected from the United States, and tiles for Netflix, Disney+, Prime Video, Max, and Apple TV+ below the player.","services":[{"id":"netflix","label":"Netflix"},{"id":"disney","label":"Disney+"},{"id":"prime","label":"Prime Video"},{"id":"max","label":"Max"},{"id":"appleTv","label":"Apple TV+"}],"servicesCaption":"Works with the streaming sites you already use"}},"pitch":{"title":"Never miss a game","body":"Stream live sports securely at home, on the go or while traveling with a VPN built into your browser.","bodyNorton":"Norton Neo is part of the Norton family, backed by the same VPN expertise and technology behind Norton VPN.","liveLabel":"Live","sports":{"football":"Football","f1":"Formula 1","tennis":"Tennis"},"tomsGuide":{"title":"Norton VPN: Recognized as #1 for streaming performance by Tom’s Guide","readMore":"Read more","href":"https://www.tomsguide.com/best-picks/streaming-vpn"}},"how":{"title":"How to enable VPN and stream securely","lead":"Neo VPN is built with technology and expertise from the same teams behind Norton VPN.","leadTrust":"Millions of people around the globe trust Norton.","items":[{"title":"Open the VPN panel","body":"Click the VPN button in the toolbar. The controls open in the browser, not a checkout or a second app."},{"title":"Connect securely for this tab","body":"Turn on the VPN, choose a server region, and connect. Traffic from this tab is encrypted before it leaves your device."},{"title":"Go to your favourite service","body":"Open the streaming site you already use, sign in to your account, and press play."}]},"cta":{"download":"Download Norton Neo"},"faq":{"title":"Frequently asked questions","body":"","more":"Read the full FAQ","items":[{"question":"Is using a VPN for streaming legal?","answer":"Using a VPN for streaming is generally legal, although laws vary by country. You must still follow the terms of the streaming service you use. Netflix’s Terms of Use, for example, state:\n\nYou may access the Netflix content primarily within the country in which you have established your account and only in geographic locations where we offer our service and have licensed such content.\n\nUsing a VPN to access content that isn’t licensed in your current location may therefore violate Netflix’s terms. A paid subscription does not override these regional restrictions, including when you travel."},{"question":"How does a VPN affect streaming?","answer":"Streaming uses significant bandwidth, and some internet providers may throttle video traffic. Norton Neo’s built-in VPN encrypts your connection, making it harder for your provider to identify and slow streaming specifically. It cannot prevent slowdowns caused by congestion or data limits.\n\nAlways follow your streaming provider’s terms and any licensing rules that apply where you are."},{"question":"Can I watch on my TV?","answer":"You can’t install Norton Neo on a television itself. Neo runs on Windows, macOS, Linux, iOS, and Android. What you can do is open the stream in Neo on your phone or computer, connect the tab through the VPN if you need to, and cast or mirror that tab to a TV or streaming device that supports it (for example Chromecast, AirPlay, or the cast feature built into many smart TVs and set-top boxes). The big screen shows what’s playing from your Neo tab; it isn’t a separate Neo install on the TV."},{"question":"Do I need an account to use the VPN?","answer":"No. The VPN is built into Norton Neo. Download the browser, open the VPN panel, and connect. There is no separate VPN service to sign up for and no extra login before you can use it."},{"question":"Is the VPN included with Neo?","answer":"Yes. It is part of Norton Neo on every device you install the browser on, with no second app and no second account. The VPN includes a monthly data allowance, and Neo’s main FAQ carries the current figure and how to increase it."},{"question":"Does Neo keep a record of what I watch?","answer":"No. The VPN runs on a no-logs policy that has been independently audited, and the browser keeps your history on your own machine. Where you connected from and what you opened there is not something we hold."}]},"finalCta":{"title":"Stream securely with VPN built in.","body":"A browser with the VPN already in it, on every device you own. Nothing to install on top.","note":"Free to download · No separate VPN app"},"stats":{"title":"A global network optimized for streaming","action":"See how the VPN powers your stream","cards":[{"visual":"locations","value":"Worldwide","body":"Find a fast, reliable connection wherever you watch."},{"visual":"servers","value":"Global network","body":"Demand is spread across the network to reduce slowdowns at peak viewing times."},{"visual":"capacity","value":"10-25 Gbps capacity","body":"High-capacity links help keep streams smooth when traffic surges."}]}},"racingPage":{"meta":{"title":"Watch live races from anywhere | Norton Neo","description":"Get in the driver’s seat from any screen. Norton Neo is a free browser with a built-in VPN so you can securely follow live motorsport around the world."},"breadcrumb":"Racing","liveLabel":"Live","imagery":{"heroAlt":"A race track corner with red and white kerbs.","videoAlt":"Norton Neo racing campaign video.","muteVideo":"Mute video","unmuteVideo":"Unmute video","phoneAlt":"Hands holding a phone streaming a live race at home.","laptopAlt":"Laptop showing a live race broadcast with a driver in helmet.","trackAlt":"Aerial view of a race circuit with cars on track."},"hero":{"eyebrow":"Live motorsport","titleLine1":"Get in the driver’s","titleLine2":"seat with","brandName":"Norton Neo","lead":"No matter where you are or what your cockpit looks like, you can be part of the race.","platforms":"Available on Windows, macOS, Linux, iOS, and Android.","marks":["Free built-in VPN for secure access to live races worldwide","Norton protection against scams and dangerous sites","No signups required","Entirely free to download"],"panel":{"brand":"VPN","maker":"","state":"Connected","disconnectedState":"Not connected","reassurance":"Your browsing is protected","location":"United Kingdom, London","ipLabel":"Your new virtual IP","flag":"gb"},"shot":{"alt":"A live motorsport stream in Norton Neo with the VPN panel connected, and service tiles below the player.","cockpit":{"speedLabel":"Speed","speedValue":"287 km/h","lapLabel":"Lap 42 · Live"},"connected":"Connected","address":"race.example","tabCountry":"United Kingdom","blocked":"Unavailable in your region","playing":"Live in high quality","title":"Grand Prix · Live","meta":"Main race · Lap 42","pickerTitle":"This tab connects from","countries":[{"name":"United Kingdom","code":"gb"},{"name":"Italy","code":"it"},{"name":"Japan","code":"jp"}],"pickerMore":"Worldwide","services":[{"id":"youtube","label":"YouTube"},{"id":"prime","label":"Prime Video"},{"id":"max","label":"Max"}],"servicesCaption":"Follow live sport on the services you already use"}},"everywhere":{"title":"Watch the race your way","body":"Stream whenever you want, on your platform. Neo keeps your connection secure and fast with a built-in VPN. No juggling apps. No waiting. Just racing."},"liveWidget":{"title":"How to watch the race with Neo","lead":"Download Norton Neo free, the browser with VPN and Norton protection built in, then open your stream from the same window.","steps":["Install Norton Neo browser","Click watch now","Select your preferred secure stream","A secure stream will open. Enjoy the race"],"cardAria":"Example race weekend schedule card","season":"2026 season","event":{"name":"Spanish Grand Prix","venue":"Madring, Madrid","dates":"Fri 11 to Sun 13 Sep"},"sessions":[{"label":"FP1","state":"done"},{"label":"FP2","state":"done"},{"label":"FP3","state":"done"},{"label":"Q","state":"live"},{"label":"R","state":"upcoming"}],"liveStatus":"Live now","liveSession":"Qualifying","liveWhen":"Sat, Sep 12 · 4:00 PM CEST","watchCta":"Watch now","streamPickerTitle":"Choose your stream","streamOptions":[{"name":"Race TV","language":"Spanish","country":"Spain","flag":"es"},{"name":"Sky Sports Racing","language":"English","country":"United Kingdom","flag":"gb"},{"name":"ESPN","language":"English","country":"United States","flag":"us"}],"browserTabLabel":"live.motorsport-stream.example"},"vpn":{"title":"Live at racing speed","body":"Watch live races without buffering. Built-in VPN optimized for streaming. High-capacity global network means smooth video, no extra app needed.","learnMore":"Learn more about our VPN"},"races":{"title":"Back on the track","body":"When the lights go out, you are there. Route the tab through the region that carries the feed you need.","cards":{"f1":"Grand Prix","motorsport":"Motorsport","endurance":"Endurance"}},"rtb":{"title":"Why Neo for race day","items":[{"title":"No scams or dangerous sites","body":"Fake streams and sketchy ticket pages are everywhere on race weekend. Neo brings Norton’s web protection into every tab."},{"title":"No sign-up required","body":"The VPN is already in the browser. Download Neo, connect, and watch. No second app and no extra account to create first."},{"title":"Entirely free","body":"Download Norton Neo at no cost. A monthly VPN allowance is included; see the FAQ for current limits."}]},"cta":{"download":"Download Norton Neo"},"finalCta":{"title":"Everyone deserves a seat at the race.","body":"Download Norton Neo today and follow live races from wherever you are watching.","note":"Free to download · VPN built in"}},"faq":{"meta":{"title":"Norton Neo FAQ: privacy, VPN, AI and Magic Box questions","description":"Answers about Norton Neo: which platforms it runs on, how the Magic Box and local AI work, what the built-in VPN covers, and what data Neo never collects."},"crumb":"FAQ","title":"Questions, answered.","intro":"The most common questions about Norton Neo, the Magic Box, the VPN, and privacy controls. There's a lot more. Join our Discord if you can't find your answer here.","stillHaveQuestion":"Still have a question?","stillHaveQuestionBody":"Ask Neo directly. Open the Magic Box and type anything.","downloadNeo":"Download Neo","groups":[{"title":"Getting started","items":[{"question":"What platforms can I use Neo on?","answer":"Neo runs on macOS (Apple Silicon and Intel), Windows, Linux, iOS, and Android. Create an account, turn on sync, and your settings, bookmarks, and passwords follow you across all of them."},{"question":"Do I need to configure anything to be protected?","answer":"No. Tracker blocking, ad blocking, anti-fingerprinting, and Norton phishing protection are all on from the first launch. The VPN can connect on public Wi-Fi, incognito, banking, health, and streaming sites. You choose which of those are on."},{"question":"Can I bring my bookmarks from Chrome, Safari, Firefox, or Edge?","answer":"Yes. On first launch Neo offers to import bookmarks, saved passwords, history, and open tabs from any browser installed on your machine. It takes about a minute."},{"question":"What does setting Neo as my default browser unlock?","answer":"Links from email, chat, and documents open with full protection instead of falling back to an unprotected browser. It also lets Neo scan links for phishing before the page loads, and unlocks unlimited VPN usage instead of the 5 GB monthly allowance."},{"question":"What can I sync across my devices?","answer":"Sync is optional. To use it, continue with Google using Gmail, create a Neo account with a username and password, or sign in with your Norton account. Sign in with Apple is also available on mobile. Choose what follows you, including bookmarks, saved passwords, open tabs, chat history, and more, at neo://settings/syncSetup/advanced.\n\nAll synced data is stored encrypted. For extra privacy, create a custom sync passphrase: a separate secret only you know that adds another layer of encryption. You will need it on each new device, and Neo cannot recover it, so keep it safe."},{"question":"How do I completely uninstall Neo?","answer":"Before you start, sync or export anything you want to keep. Removing profile data permanently deletes local bookmarks, passwords, history, settings, and chats that have not been saved elsewhere.","platformAnswers":{"windows":"Windows: Close every Neo window. Open Settings → Apps → Installed apps, find Norton Neo, select More → Uninstall, and confirm. Select the option to delete your browsing data when it appears; that removes the local profile as well as the browser.\n\nNeo’s updater removes itself automatically when it has no Neo apps left to manage. It may leave a small log file.","mac":"macOS: Quit Neo. Open Finder → Applications and drag Neo to the Trash. To remove the local profile too, choose Go → Go to Folder in Finder, enter ~/Library/Application Support/Neo, and move that folder to the Trash. Empty the Trash when you are ready.\n\nNeo’s updater detects that the app was removed and removes itself automatically within a few hours when it has no Neo apps left to manage. It may leave a small log file.","linux":"Linux: Close Neo, open Terminal, and run sudo apt remove neo-browser-stable. To remove the local profile too, show hidden files in your home folder, open .config, and delete Neo’s browser profile folder. Removing the package alone keeps that profile so it is available if you reinstall.\n\nNeo’s updater removes itself automatically when it has no Neo apps left to manage. It may leave a small log file.","android":"Android: Open Google Play, select your profile picture → Manage apps & devices → Manage → Norton Neo → Uninstall. Android removes the app’s local data; if you want to erase it first, use Settings → Apps → Norton Neo → Storage → Clear storage.","ios":"iPhone or iPad: Touch and hold Norton Neo, select Remove App → Delete App, then confirm Delete. Do not choose Remove from Home Screen, which only hides the app."}}]},{"title":"Magic Box and AI","items":[{"question":"How do I ask Neo a question?","answer":"There are three ways to start a chat. Type anything into the Magic Page input and select Chat from the suggestions, or do the same from the address bar. You can also select the Neo Chat button at the top right of the browser to open a dedicated chat interface that can use the full page as context. You control what page content the chat can see."},{"question":"Can Neo answer questions about a page I have open?","answer":"Yes. Reference any open tab with @ and Neo reads it as context. You can compare two tabs, summarize a long article, or pull the key terms out of a contract."},{"question":"What is Universal Search?","answer":"One query searches the web, your open tabs, your history, and your bookmarks at once, so you can find that page you read weeks ago without remembering where it was."},{"question":"Can Neo help with my Gmail or Google Calendar?","answer":"Yes. Connect your account and Neo can summarize threads, draft replies, and check your schedule from the Magic Box without leaving the page you are on."},{"question":"What are Memories and how do I manage them?","answer":"Memories help Neo remember what matters to you across sessions. They're encrypted and stored securely. You can enable or disable memories anytime, and view, edit, or delete them in Memory settings."},{"question":"Is the AI free? Are there usage limits?","answer":"Unlimited AI is included free: no credits, no caps, no subscription. You get frontier-lab models at no extra cost."}]},{"title":"VPN","items":[{"question":"What is a browser VPN?","answer":"A browser VPN is a VPN built into the browser you already use. In Norton Neo you do not install a separate app: turn the VPN on for a tab or the whole window and your traffic is encrypted before it leaves your device."},{"question":"Can two tabs be in different countries at the same time?","answer":"Yes, when you use the per-tab VPN. You can connect globally for every tab, or only for the active tab. With per-tab on, each tab can hold a location of its own at the same time. Your bank at home in one, a stream from Tokyo in another; changing one tab leaves the rest where they are."},{"question":"Does the VPN work with streaming services?","answer":"Yes. Enjoy your favorite content from anywhere, securely, with fast, smooth streaming and a reliable connection."},{"question":"What is a Kill Switch?","answer":"Kill Switch blocks internet traffic if your VPN connection drops, helping prevent your traffic from being exposed. Browsing resumes automatically once the VPN connection is restored. You can enable or disable Kill Switch anytime in VPN settings."},{"question":"Is the VPN free, and what's the monthly quota?","answer":"Yes. VPN is included at no extra cost. Every account gets 5 GB of VPN data per month, resetting each month. Set Neo as your default browser for unlimited VPN usage."}]},{"title":"Privacy and security","items":[{"question":"What is Anti-Fingerprinting and why does it matter?","answer":"Sites combine signals like your screen size, fonts, and graphics hardware to recognize you even after you clear cookies. Neo masks those signals so a profile cannot be rebuilt."},{"question":"Is my browsing data sold or used for ads?","answer":"No. We do not collect your browsing data and we do not sell it."},{"question":"How does email phishing protection work?","answer":"Neo checks links with Norton Web Shield and can block phishing or malicious destinations before you land on them. In webmail, Norton's Scam Analyzer looks at the message itself and flags the ones trying to get your details."},{"question":"How do I change privacy protection for the site I am on?","answer":"Select the shield in the address bar. The panel names the site, counts the ads and trackers blocked on it, and gives that site its own switches: block ads and trackers, anti-fingerprinting, and \"Forget me when I close this site\", which clears what the site left behind when you leave. Under those are the controls that apply everywhere, hiding cookie banners and secure connection, plus a way through to safe browsing and VPN settings."},{"question":"How does Neo make money?","answer":"Neo is part of Gen Digital, the company behind Norton. We earn money through search partnerships, including a share of revenue when you use the default search engine, and affiliate fees from selected shortcut tiles. We don’t sell your personal data, including your browsing activity or chats."},{"question":"What data does Neo collect about me?","answer":"Aggregate, non-identifying product telemetry to fix crashes and improve features, which you can opt out of. Your AI conversations stay on your device."}]},{"title":"Tabs and browsing","items":[{"question":"Can I view two pages side by side in the same window?","answer":"Yes. Split view puts two tabs beside each other in one window, so you can reference one while working in the other."},{"question":"Does Neo archive tabs I haven't used in a while?","answer":"Only if you turn on tab archiving. You can archive automatically, ask on the first archive, ask every time, or leave it off. How often unused tabs are archived, and how long they stay in the archive, is up to you. Find them again in tab search; after the keep period they are removed from the archive and remain in browsing history."},{"question":"Can I search through pages I read weeks ago?","answer":"Yes. Universal Search covers your full history, so you can find a page by describing what it was about rather than recalling the exact title or URL."},{"question":"Does Neo support vertical tabs?","answer":"Yes. Vertical tabs stack down the side of the window with full page titles and colored tab groups, which stays readable even when your tab count hits double digits."}]}]},"legal":{"lastUpdated":"Last updated {date}"},"terms":{"meta":{"title":"Terms of Service | Norton Neo","description":"The terms and conditions that govern your use of Norton Neo, from Gen Digital."}},"privacy":{"meta":{"title":"Privacy Notice | Norton Neo","description":"How Neo collects, uses and protects your personal data, what stays on your device, and the privacy rights available to you."},"contents":"Contents"},"blog":{"meta":{"title":"Blog | Norton Neo","description":"Articles and updates from the Neo browser team about privacy, security, ad blocking and the web."},"title":"Blog","intro":"Articles and updates about Neo, privacy and the web.","comingSoonEyebrow":"Coming soon","comingSoonBody":"We're preparing stories about Neo, privacy and safer browsing. Check back here for new posts.","readTime":"{minutes} min read","byline":"By {author}","reviewedBy":"Reviewed by {reviewer}","contents":"Contents","takeaway":"Key takeaway","editorsNote":"Editors’ note","backToBlog":"All articles","readArticle":"Read the article","readMoreAt":"Read more at norton.com","publishedOn":"Published {date}","closeContents":"Hide contents","cta":"Get Neo now","latest":"Latest","tldr":"TL;DR"},"download":{"meta":{"title":"Download Norton Neo","description":"Download Neo, the private browser by Norton. Free for Mac, Windows, Linux, iOS and Android, with tracker blocking, a streaming VPN and private AI built in."},"title":"Download Neo","intro":"Choose your platform below. Not sure which to pick? Check our FAQ or contact us and we'll help.","discord":"Have a question? Join our Discord and we'll help →","everywhereTitle":"Neo is available everywhere","everywhereBody":"Mac, Windows, Linux, iOS and Android. Your experience stays in sync across all of them.","desktop":"Desktop","mobile":"Mobile","suggested":"Your device","appIconAlt":"The Neo application icon"},"postDownload":{"meta":{"title":"Your Neo download has started: install guide for {platform}","description":"Thanks for downloading Neo. Follow the three quick steps to finish installing Neo on {platform} and start browsing with tracker blocking, a built-in VPN and private AI."},"thanksTitle":"Thank you for downloading Neo.","thanksAccent":"Your smarter, safer browsing experience starts here.","autoStart":"Your download will start automatically. If it doesn't, click here to download Neo manually.","autoStarted":"Your download has started. If you don't see it, click here to download Neo manually.","faqCta":"Have questions? Visit the FAQ","findUsOn":"Find us on","everywhereTitle":"Take Neo everywhere","everywhereBody":"Your bookmarks, passwords, chats, history, and privacy controls sync securely across all your devices, encrypted end to end.","scanIos":"Scan with your iPhone camera","scanAndroid":"Scan with your Android camera","stepsHeading":"How to install Neo on {platform}","steps":{"mac":[{"title":"Find NeoInstaller.pkg","body":"Look for NeoInstaller.pkg in your downloads bar or Downloads folder.","illustrationAlt":"The macOS downloads panel showing the NeoInstaller package finished downloading"},{"title":"Drag to Applications","body":"Open the .dmg file. Drag Neo across into your Applications folder to install.","illustrationAlt":"The Neo installer window with the app icon being dragged into the Applications folder"},{"title":"Open Neo","body":"Find Neo in Launchpad or your Applications folder and click to open it.","illustrationAlt":"macOS Launchpad with the Neo app icon highlighted"}],"windows":[{"title":"Open the installer","body":"When the download completes, click Open file in your browser's download bar.","illustrationAlt":"The Windows browser download tray showing NeoInstaller.exe complete"},{"title":"Click Yes","body":"Windows asks for permission. Click Yes, since the publisher is verified as Norton.","illustrationAlt":"The Windows User Account Control prompt showing Neo Browser verified as Norton"},{"title":"Neo installs in seconds","body":"The setup handles everything automatically. Neo launches on its own when done.","illustrationAlt":"The Neo Browser setup window showing installation progress"}],"linux":[{"title":"Find NeoInstaller.deb","body":"Open the Files app and go to your Downloads folder.","illustrationAlt":"The Ubuntu Files app showing NeoInstaller.deb in the Downloads folder"},{"title":"Double-click to install","body":"Ubuntu opens the Software Installer. Click Install and enter your password if prompted.","illustrationAlt":"The Ubuntu Software Install dialog for Neo Browser"},{"title":"Launch from the App Grid","body":"Press the Super key, search for \"Neo\" and launch it, or find it in your app drawer.","illustrationAlt":"The Ubuntu application grid showing the Neo Browser icon"}]}},"platforms":{"mac-arm":{"name":"macOS Apple Silicon","shortName":"macOS","description":"For M1, M2, M3 and M4 Macs","note":"Macs from 2020 onwards","fileLabel":"Download .pkg"},"mac-intel":{"name":"macOS Intel","shortName":"macOS","description":"For older Macs with Intel processors","note":"Macs from 2019 or earlier","fileLabel":"Download .pkg"},"windows":{"name":"Windows x64","shortName":"Windows","description":"Windows 10 and above","note":"","fileLabel":"Download .exe"},"linux":{"name":"Linux x64","shortName":"Linux","description":"Debian / Ubuntu","note":"","fileLabel":"Download .deb"},"ios":{"name":"iOS","shortName":"iOS","description":"iPhone and iPad · App Store","note":"","fileLabel":"View on the App Store"},"android":{"name":"Android","shortName":"Android","description":"Android 8.0 and above · Google Play","note":"","fileLabel":"View on Google Play"}},"notFound":{"title":"This page went private.","body":"The page you're looking for doesn't exist, or it moved. 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